Last revised: [8/13/2021]
By submitting personal information to us, you consent to the collection and use of your personal data, including any disclosures, processing, and transfers to third parties, in accordance with this Policy. Any consent you provide is entirely voluntary. If you do not accept this Policy, you should not submit any personal information to us through this Website and should immediately discontinue access or use of our Services.
- “Marshall Goldsmith Coaching” refers to Stakeholder Centered Coaching Ltd., a division of Marshall Goldsmith Stakeholder Centered Coaching®, a California State Corporation, USA.
- “We”, “Us,” and “Our” refers to Marshall Goldsmith Stakeholder Centered Coaching® and its subsidiaries and affiliates.
- “You,” “Your,” “Yours”, “Visitor” refers to the entity, person, organization using our Website.
- “Personal information”, also known as personally identifiable information (PII) and personal data, refers to information that can be used to identify, locate, or contact an individual, alone or when combined with other personal or identifying information.
INFORMATION WE COLLECT
The personal information that we collect depends on your interaction with us and the services that you use. The collection of your data is necessary for the adequate performance of the contractual arrangement which is in place between you and us and allow us to comply with our legal obligations.
a. Direct collection of personal information
We collect personal information when you create an account to use our services, correspond with us, or engage in certain other activities on our Website. This information may include your full name, email address, personal number, certification status, address, website address, LinkedIn profile and other information identified at the point of collection.
b. Automatically collected information
When you use our Website, we automatically log certain data provided by your web browser about the way you act in our Website, the services you use, and how you use them. This information is used for general business analysis to understand website usage trends, performance and to improve the functionalities of the Website.
Device information. We collect information about the device and applications you use to access the service, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
Log data and usage information. Our web servers record data each time you access our Website and the nature of each access, including originating IP address and your activity on the Website, such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take. We use Google Analytics to collect information about your interactions with the Website, including the pages you visit, your searches, bookings you have made, etc.
Information we collect from other sources. We may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, etc.
THE WAY WE USE YOUR INFORMATION
We do not sell your personal data.
We collect only the personal information necessary to provide you services or fulfill your requests. We may use the collected personal information for the purposes and on the legal bases identified below:
To provide our services: Personal information is required for the performance of our contractual obligations towards our clients. The purpose and the way of using your personal data depends on the services that you use. For example, personal information is used:
- to create accounts for users, process payments, provide support
- to display coach information on our directory
- for anonymous research purposes
- to send emails and distribute resources relevant to our products
- to conduct marketing and sales operations
We will collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized considering any other information which you have provided to us (e.g., location, social media profile information, etc.) or we have collected or generated from other sources. If you wish to change the preferences and withdraw the consent for direct marketing, you may exercise such option at any time by updating your preferences in your account or by following the instructions to unsubscribe in the received email.
INFORMATION FROM MINORS
The Website and our services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors through our Website or services. If we become aware that a user who does not meet our age requirement submits personal information to us, we will have their user account terminated without liability and delete any collected information.
We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation. Please do not send, upload, or provide us any sensitive data and contact us if you believe that we might have such information.
THIRD PARTY LINKS
Our Website may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices.
We retain personal information for only so long as necessary for the intended purpose for which it was collected or as required by law or regulations. In the event of a termination of your user account, either by us or by you, we will delete all your personal information from our archive. However, we may retain some information such as IP address, browser type, and device OS to use in our general market trends analysis.
We have reasonable security policies and procedures in place to protect the personal information you share with us, including physical, electronic, and procedural measures. We regularly monitor our systems for possible vulnerabilities and attacks to prevent any unauthorized loss, misuse, alteration, or destruction. Any access to your personal data is restricted on a need-to-know basis for our employees, contractors and partners who are subject to strict contractual confidentiality obligations. Your personal data may be stored in a secure software, portals and networks that adhere to strict security standards.
Regardless of the measures and efforts taken by us, the transmission of information via internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other user content you upload, or otherwise share with us. We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
SHARING AND TRANSFER OF PERSONAL INFORMATION
We allow your personal information to be accessed only by those who require access to perform their tasks and duties and share only with third parties who have a legitimate purpose for accessing it.
Third Party Service Providers: We may share your personal information with third-party service providers for business or commercial purposes. All our third-party service providers and partners are subject to strict confidentiality obligations and comply with data protection regulations. Examples of the types of service providers we may share personal information with include:
a. Payment service providers: all your payments are processed through third party payment service providers, such as Stripe and PayPal.
b. Third party software providers to manage our accounting, store payment history and billing address, as well as to conduct other activities as may be required for our business management.
c. Survey processing software and tools providers.
d. Data analytics service providers, such as Google Analytics, that we use to analyze our business data.
Legal requirement: We may be required to disclose your personal data to law enforcement, government officials, and regulators. We will share your information only if the request is genuine and signed in writing.
Company transfer/bankruptcy: We may disclose your data in the event of a company merger, acquisition, reorganization, asset sale, or similar corporate transaction, or in the event of a bankruptcy or dissolution.
Depending on an applicable law where you reside, you may have certain rights related to your personal information.
Information for persons subject to EU Data Protection Law
Persons who are located in the European Economic Area (“EEA”) or other locations subject to European Union (“EU”) data protection laws (collectively “European Residents”), have the following rights under the General Data Protection Regulation (GDPR), subject to certain exceptions provided under the law, with respect to their personal data:
a. Rights to Access and Rectification. You may submit a request to provide you with all the personal data that we process about you and to rectify any incomplete or inaccurate personal information.
b. Right to Erasure. You may request to delete the personal data that we have about you.
c. Right to object the processing. You have the right to restrict or object to our processing of your personal data under certain circumstances.
d. Right to Data Portability: You have the right to receive the personal data you have provided to us in an electronic format and to transmit that personal information to another data controller.
Collection and transfer of data outside the EEA
During our business operations we may transfer your personal data to our partners or affiliates outside the EEA. Please note that this is necessary to provide our services. Therefore, our services will not be available if you withdraw your consent to transfer your personal data. When we transfer personal data to third countries, we endeavor to ensure adequate safeguards are implemented.
Information for California Residents
California residents have the following rights regarding their personal information under the California Consumer Privacy Act (“CCPA”), subject to certain exceptions provided under the law, with respect to their personal data:
a. Right to Request Access. You may submit a request that we disclose the categories and specific pieces of personal information that we have collected, used, or disclosed about you in the past twelve (12) months.
b. Right to Request Deletion. You may submit a request to delete the personal information that we have about you, subject to certain exceptions.
c. No Discrimination. You have the right to exercise your privacy rights without discriminatory treatment.
DO NOT TRACK (DNT)
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
We may update this Policy at any time by publishing an updated version on our Website. The new modified or amended Policy will be in force from the date of revision. If the changes are significant, we may consider providing a more explicit notice, including email notification of our Policy changes.
This Policy is governed and construed by the laws of the state of California, United States without regards to conflict of laws and its principles. Any disputes or claims related to this Policy shall be settled in accordance with the terms described in our Terms and Conditions.
If you have any questions or concerns regarding the processing of your personal data or this Policy, please contact us at .